358-3669, 20R-8031 | Genuine Cat® Dpf Diesel Particulate Filter
358-3669, 20R-8031 | Genuine Cat® Dpf Diesel Particulate Filter is backordered and will ship as soon as it is back in stock.
VERIFY FITMENT - FORM
VERIFY FITMENT - FORM
DELIVERY AND SHIPPING
DELIVERY AND SHIPPING
General Shipping
Our estimated shipping times are based on transit times and do not include processing or manufacturing. Processing times typically range from 24 to 48 hours. For precise processing and shipping times, contact our customer service. Address updates post-shipping must be coordinated with our customer service, and any associated charges will be the customer's responsibility.
Shipping Methods & Transit Times
- Small Package Saver: 3 to 7 business days*
(For products under 10 pounds and most items eligible for FREE SHIPPING) - Ground: 1 to 6 business days*
(Most packages are shipped via UPS, occasional use of FedEx) - Second Day Air: 2 to 3 business days*
(Contact our sales department) - Next Day Air: 1 to 2 business days*
(Contact our sales department) - Canada: 1-6 business days*
(Transit times may vary due to border customs) - Large Package Rate: 3-5 business days*
(For residential deliveries) - Will Call: Customer Pick Up
(Available upon request, no shipping or handling charges)
*We process and ship orders Monday through Saturday, excluding major U.S. holidays. Most orders ship from our North Carolina warehouse.
Freight/Oversize Shipments
Freight/LTL shipping applies to commercially zoned properties only. Non-commercial addresses may incur additional shipping charges. When receiving a freight shipment, carefully inspect and note any exceptions or damages on the receipt. Additional services like lift gates may carry extra fees charged by the freight carrier, at the customer's discretion.
Free Shipping Promotions
Free Shipping is for the contiguous 48 United States. For other locations, an accurate shipping quote is required. Oversized or freight items may not be eligible unless specifically stated.
Canada Shipments
Ground Shipments to Canada incur customs duties and taxes. The customer is responsible for brokerage fees, taxes, and duties. Failure to pay may result in product abandonment.
International Shipments
We offer international shipping. If our website does not initially support your location, contact us for a custom shipping quote. International customers are responsible for duties, taxes, and customs charges.
1 YEAR WARRANTY
This product is covered by TTT 1 year warranty & 30-day returns.
Description
Description
Condition: New
Brand: Cat
Part Number: 358-3669 | 354-3415
Other Oem Part Numbers That Will Work: 20R-8031, 20R-0700, 20R-5624, 358-3668
Warranty Information
Warranty Information
We offer a 365-day warranty on all our parts, regardless of their condition. This warranty is applicable to customers who make purchases directly on our website and does not cover products bought on platforms like eBay or Amazon.
Our warranty does not extend to the following circumstances:
- Normal wear and tear.
- Damage caused by accidents or negligence.
- Malfunctions related to fuel and exhaust systems due to low-quality fuel.
- Inadequate repairs leading to external or technical damage.
- Defects or corrosion resulting from exposure to environmental factors, chemicals, and natural elements.
- Natural wear and aging of specific parts, including dpf filters, fuel filters, ribbed belts, poly belts, and more.
To qualify for warranty support, ensure you have:
- Proof of purchase from our website.
- A service station certificate for the specific repair work.
- Payment documentation for the repair.
- A service report confirming the part cannot be restored.
If a part cannot be repaired, a full refund for the part's cost will be issued.
For expedited support, please:
- Provide a detailed description of the issue.
- Include your phone number.
- Attach a photo of the part.
- Provide your order number.
- Include your name and surname.
Contact us at support@trucktotrailer.com for assistance.
Return & Refund Policy
Return & Refund Policy
Truck To Trailer - Return and Refund Policy
Return Policy
We understand that situations may arise, and you have the flexibility to return a part within 30 days of receiving it for a full refund. Kindly get in touch with us before initiating the return process. We often provide a USPS return label for your convenience. Our products are new, unused, and accurately labeled by brand and manufacturer part number. It is essential to ensure that you order the correct part number to avoid any inconvenience. Our top priority is your complete satisfaction, and we are here to assist you promptly with any concerns. Please don't hesitate to reach out to us if you encounter any issues or have questions.
Please Note:
- Orders can be returned within 30 days of receipt.
- Shipping charges are non-refundable.
- You must obtain a valid Return Authorization (RA) number from our customer service department.
- All returns should be in new, uninstalled, and undamaged condition, with original packaging.
- Installed or modified products cannot be accepted as returns.
- Certain items are non-refundable, and you will be notified if your order falls into this category.
- Special order items and electronics are non-refundable.
- We do not impose a restocking fee.
Return Process
Returning a product to Truck To Trailer is a straightforward process:
- Contact your sales representative for a Return Authorization Number (RA).
- Ship your return to our facility.
- Expect a credit within 48 hours of Truck To Trailer receiving and inspecting your return.
Contact Us
- Toll-free in the U.S.: +1 (828) 882-9155 (available from 9 am-6 pm EST)
- Email: support@trucktotrailer.com
Tax Exempt? Submit Here.
Tax Exempt? Submit Here.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
