1. Warranty policy:
⦁ "Truck to Trailer LLC" offers a 12 month
warranty period for all products in our
online store from the time the product is delivered to the recipient.
⦁ After 12 months
of the warranty period from the date of delivery, the spare part
will not be serviced by our customer service.
2. The warranty for spare parts does not apply in the following cases:
⦁ Normal wear of a spare part
⦁ Damage to a spare part due to a traffic accident or negligent use
⦁ Malfunctions of spare parts of the fuel system and the exhaust system due to
the use of low-quality fuel (including due to pollution or the use of leaded gasoline)
⦁ Careless repair of a spare part, during which it appeared damaged externally or
technically, after which it lost its properties and is not subject to replacement.
⦁ Defects, malfunctions or corrosion of spare parts resulting from exposure to industrial and chemical emissions, acid or alkaline pollution
of the air, plant sap, waste products of birds and animals, chemically active substances, including those used to combat icing of roads, hail, lightning and other natural phenomena
⦁ Operational wear and natural change in condition (including aging) of spare parts such as dpf filter, fuel filter, rible belt, belt poly and so on.
3. Spare parts covered by the warranty period
⦁ Availability of a document confirming the purchase of spare parts from the company"Truck to Trailer LLC"
⦁ Availability of a service station certificate for this type of work
⦁ Conclusion on the malfunction of the spare part
⦁ Documents confirming payment for the work performed in the workshop
"Truck to Trailer LLC" is not responsible for spare parts that do not meet the warranty requirements.
If the spare part meets the terms of the warranty, we willcover the cost of the refurbished spare part, if the spare part cannot be repaired, we will refund you 50% of the purchase amount.
Contact us to solve the problem